Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

assess a range of alternatives develop solutions and practical strategies that are outside the box

communicate clearly with a range of audiences

compromise to achieve realisticachievable outcomes

enhance inputfeedback through active listening and effective questioning

harness cooperation motivation and diversity of others

interpret and critically analyse complex information

liaise with key individuals organisations agencies

manage projects

negotiate and lobby persuasively

prepare for participate in and lead meetings to achieve effective outcomes

resolve conflicts constructively

think strategically

Required Knowledge

Australian Standard ASNZS

cost benefit analysis

emergency management agencies organisations service providers and other key stakeholders

emergency management best practice models for benchmarking during implementation and review

emergency risk management guidelines

evaluation methods

government and budget processes relevant public policyprograms

ISO and series quality standards

legislation policy budget development processes

political context parties platforms processes

problem solving and decision making techniques

project budgeting

project management techniques

protocols for the release of information and communicating with the media and public principles of negotiation mediation conflict resolution incident deescalation

relevant legislative and regulatory framework and emergency management arrangements

risk analysis and management

stateterritory emergency risk management guidelines

strategic planning approaches

structured and inclusive meeting procedures

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to

establishmaintain a network of key contacts

work collaboratively to secure stakeholder input support and commitment

develop effective processes for cooperative planning and implementation of complex treatment strategies

develop and evaluate strategic options

develop feasible and effective plans tactics and activities to achieve treatment objectives

coordinate and monitor multiagencyservice provider inputs to implementation of strategies

address the need to vary plans

address residual risk

maintain records of progress decisions stakeholder input and audit trail

manage project within resource allocation

establish a project and see it through to produce treatment outcomes that have broad community and stakeholder support

Consistency in performance

Competency should be demonstrated in a range of contexts throughout the life of a significant project or during components of a number of projects

Context of and specific resources for assessment

Context of assessment

Competency should be assessed facilitating the development and implementation of a treatment strategy plan that involves the cooperation of multiagencies organisations andor service providers in the workplace or in a simulated workplace environment

Specific resources for assessment

Access to complex emergency risk management treatment strategy or strategies

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA Public Safety Training Package

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

Range Statement


The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Drivers/triggers may include	Changes in community characteristics Changes in legislation, policies and disaster/emergency management plans Changes in insurance policies and premiums New sources of risk or changed perception of risk Planning deficiencies Recent emergency incident reports/debriefs, safety issues Recent judicial decisions Strategic and corporate plans
Practical constraints may include	Arrangements, roles and responsibilities set down in existing emergency management plans Availability of technical expertise, technology, equipment Budgets, time, availability and capability of people Land use planning Legislation covering emergency management, environmental management, safety standards, local government regulations Limited community knowledge of emergency risk management processes and benefits Political, social and cultural considerations
Legislative, regulatory and organisational requirements may include	Acts dealing with disasters, emergencies, occupational health and safety and the environment Land use planning Local government regulations Privacy Regulations for handling and transport of dangerous goods Safety standards
Policies and procedures may include	Agreements between agencies and/or organisations Emergency management arrangements specified in legislation or policies Existing disaster or emergency management plans Standard operating procedures, operational manuals
Stakeholders may include	Emergency services (eg. fire, police, SES, ambulance, recovery agencies) Event organisers (eg. concerts, car rallies, sport) Hospital/medical personnel and care givers Interest, community, professional and industry groups Local business people Local government (eg. elected representatives, shire engineers, community development officers) Managers of critical infrastructure (eg. telecommunications, mining, petrochemical and gas) Managers of high occupancy facilities (eg. shopping centres, high rise apartment/office blocks) Members of parliament and/or their advisers Providers of utilities (power, water, radio/TV) School staff State/territory/commonwealth agencies (eg. public works, human services, health, transport, natural resources, primary industry, environmental protection, emergency management) Tourist operators Venue operators
Consultation strategies may include	Advertising in local media Broadcast facsimile and email messages, web sites Contacting individual organisations, professional bodies, unions and recreational/sport associations Distributing pamphlets Focus groups, workshops, surveys Initiating media interviews Letters and articles written for specific audiences Meetings with groups, key individuals and leaders of minority/ethnic/cultural groups Presentations to a variety of community groups; speaking at community functions Preparing media releases
Possible treatment strategies may include	All aspects of emergency management practices arising from considering prevention/mitigation, preparedness, response and recovery including: building codes community education community restoration, reconstruction critical incident stress management, personal support and counselling emergency management planning financial support land use management legislation and regulation mutual aid agreements safety standards training and exercises warning systems Avoidance, transfer and acceptance of risk
Assessment criteria for selecting treatment strategies may include	Administrative efficiency Compatibility with other treatment options Continuity of effects Cost Creation of new risks Economic and environmental impacts Equity Impact on individual's rights Jurisdictional authority Leverage Political acceptability Potential to reduce risk Public and pressure group reaction Timing
Plans may include	Aims and objectives of treatment strategies Constraints, contingencies and alternatives Monitoring and review procedures Multi agency framework for planning, communication, consultation, decision making, accountability, information management, project management Reporting requirements Resources required including their availability Roles, responsibilities of parties involved Strategies to achieve objectives (communication, consultation, marketing, training) Tactics to implement strategies Treatment activities, key tasks, timeframe